FAQs
❓ General Questions
Q1. What products does Aadyya sell?
Aadyya offers spiritually inspired jewelry — including healing malas, gemstone bracelets, and energy-infused crystals — handcrafted with intention and meaning.
Q2. Are your gemstones real?
Yes. All our stones are authentic, natural, and responsibly sourced. We do not use synthetic or imitation gems.
🚚 Shipping & Delivery
Q3. How long does delivery take?
Standard delivery takes 5–7 business days across India. Remote areas may take slightly longer.
Q4. Do you offer Cash on Delivery (COD)?
Yes, COD is available for select pin codes with an additional ₹50 service fee.
Q5. What are the shipping charges?
We charge a flat ₹49 for shipping. Orders above ₹999 are eligible for free shipping.
🔁 Returns & Refunds
Q6. What is your return policy?
You can return a product within 7 days of delivery, provided it is unused and in original condition. Custom-made items are not returnable.
Q7. When will I receive my refund?
Once we receive and inspect your returned item, the refund will be processed within 5–7 business days.
🔮 Product Use & Care
Q8. Can I wear the jewelry daily?
Yes, but avoid exposure to water, perfumes, or harsh chemicals to preserve its energy and appearance.
Q9. Are the products spiritually charged?
Absolutely. Each product is cleansed, purified, and energy-activated before it reaches you.
📧 Still have a question?
Reach out to us at: care@aadyya.in
We're happy to help!