Return & Refund Policy
Last Updated: [15 August 2025]
At Aadyya, we deeply value your trust. Each piece is created with care and divine intention. But if you’re not fully satisfied, we’re here to help.
🔁 Return Window:
-
You can request a return within 7 days of delivery.
-
Products must be unused, unworn, and in original packaging.
🚫 Non-returnable Items:
-
Customized or personalized products (if any).
-
Items that are worn, damaged, or without original tags/box.
💸 Refund Process:
-
Once we receive and inspect the returned product, we will notify you via email.
-
If approved, your refund will be processed to the original payment method within 5–7 working days.
-
COD orders will be refunded via UPI/Bank transfer.
🚚 Return Shipping:
-
Currently, we do not offer reverse pickup.
-
Customers are requested to self-ship the return item to the address provided via email after return approval.
📩 How to Initiate a Return:
-
Email us at care@aadyya.in with your Order ID and reason for return.
-
Our support team will respond within 24–48 hrs with the return instructions.
❗ Important:
-
Returns without prior email approval will not be accepted.
-
Refunds will only be processed for eligible, approved returns.
🧘 Reminder:
Each Aadyya piece is blessed with calm, crafted with love. But we understand — sometimes, things don’t click. We’ve got your back. 🤝